TRAVEL POLICIES
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We usually handle GROUPS OF 4-6 PARTICIPANTS but if special cases we are open to set all activities and programs for a bigger group.
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We HIGHLY RECOMMEND to come with any kind of TOURIST INSURANCE due to any incident/accident you may have during the staying in Costa Rica.
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We DO NOT INCLUDE PLANE TICKETS in our packages, we design and book your ideal program in Costa Rica but you are responsible for your FLIGHTS arrangements in and out of our country.
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We do not involve with “PARTY PEOPLE” or any unrespectful behavior during our trips. If this happens on one of our tour we have the right to cancel the tour WITH NO REFOUND for the activity or the rest of the program.
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We try not to offer any activity or tour against our CONSERVATION SISTEM focus on the preservation and care of all our local Biodiversity and so our main market is the NATURE LOVERS coming to enjoy our flora and fauna in a Ecofriendly way in harmony with nature.
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We do NOT PROVIDE FANCIFUL DESCRIPTIONS of our destinations in order to NOT CREATE FALSE SPECTATIONS on our potential customers. We tell you exactly how places and activities will happen, goods and bad about tours, weather and destinations.
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One day tours will require of PAYMENT IN ADVANCE Cancellations will apply 10 DAYS BEFORE the tour day departure
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TOUR PACKAGE will require of 2 or 3 PAIMENTS IN ADVANCE Cancelations will apply 2 WEEKS BEFORE the room or activity booked day.
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Commissions for any deposit made to our Banks Accounts will be paid: 50% on the customer and 50% on us.
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Any tour or hotel selected by the costumer out of our choices will be out of our satisfaction standards.
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For hotels reservations and local excursions, we follow the domestic regulations provided by hotels and Tours Operators about Kids rates.